Google Business Profile Tips & Tricks (Desktop)

Step-by-Step Videos for Managing GBP From Your Computer.

💻 Desktop Tutorials Page

These short, clear tutorials show you how to manage and optimize your Google Business Profile using your laptop or desktop computer.

Need the mobile version? Click here to view the Mobile Tutorials

Created by potrace 1.16, written by Peter Selinger 2001-2019

Get Your Review Link & QR Code 💻

✅  Action Steps

  • Make sure you’re logged into the Gmail connected to your business.
  • Google your business name.
  • In the business panel, click the option that says ‘Ask for reviews.’
  • You’ll now see your review link—click Copy Link.
  • You’ll also see a QR code—just right-click it and select Save image as.

That’s it! You now have a direct way to collect reviews and a printable code your customers can scan!

See How Many Calls You Got 💻

✅ Action Steps

  • Log into the Google account managing the profile
  • Search your business name on Google
  • In the panel, click Performance
  • Scroll down to the Calls section
  • Use the dropdown to choose 1, 3, or 6 months
  • View how many times users clicked to call your business
Created by potrace 1.16, written by Peter Selinger 2001-2019

Add or Edit Services in GBP 💻

✅  Action Steps

  • Log in to the Gmail tied to your GBP
  • Google your business name.
  • Click Edit services in the business panel
  • Select each service category to update
  • Add, remove, or edit services as needed.
  • Add custom services if applicable.
  • (Optional) Write brief, helpful descriptions
  • Click Save when finished.

Check Keywords Your Profile Ranks For 💻

✅ Action Steps

  • Log in to the Gmail linked to the business profile
  • Google your business name.
  • Click Performance in the business panel.
  • Scroll to Search Queries
  • View top keywords driving views and clicks.
  • Note impressions and changes over time.
  • Use this to inform GBP updates, blog content, or services.
Created by potrace 1.16, written by Peter Selinger 2001-2019

Upload Photos to your GBP 💻

✅  Action Steps

  • Log in to your Google account and search for the business name
  • In the GBP panel, click Photos.
  • Click + Add Photos
  • Upload images of:
    • Storefront or work vehicles
    • Staff/team at work
    • Product displays or completed jobs
    • Office or interior spaces
  • Avoid stock images
  • Save and refresh to confirm they appear on your profile.

Add Videos to your GBP 💻

✅ Action Steps

  • Log in to the Google Account linked to your GBP.
  • Search for your business name on Google.
  • In the business panel, click Photos.
  • Click Add photos (or the upload icon).
  • Select and upload your video files (MP4 preferred, up to 30 seconds and 75 MB).
  • Add a category if prompted (e.g., Interior or Product).
  • Avoid stock footage or promotions.
  • Save and refresh to confirm they appear.
Created by potrace 1.16, written by Peter Selinger 2001-2019

Add Products or Menus to GBP 💻

✅  Action Steps

  • Log in to your business Gmail
  • Google the business name
  • In the business panel, click Edit Products.
  • Click Add Product
  • Add:
    • Photo
    • Name
    • Price
    • Description (up to 1,000 characters)
    • (Optional) Call-to-action link
  • Save and repeat for additional items.

Respond to Reviews Like a Pro 💻

✅ Action Steps

  • Log in to the Gmail linked to your Google Business Profile
  • Google the business name
  • Click Reviews or Manage Reviews in the panel.
  • Find the review to reply to
  • Click Reply, type your message, and click Post.
  • Tips:
    • Thank the reviewer
    • Personalize the response
    • Address any concerns with empathy.
    • Never argue. Move negative conversations offline when needed.
Created by potrace 1.16, written by Peter Selinger 2001-2019

How to Report Fake Reviews to Google 💻

✅  Action Steps

  • Log in to the Google Account linked to your GBP.
  • Search for your business name on Google.
  • In the business panel, click Reviews.
  • Find the review to report and click the flag icon.
  • Select the violation reason (e.g., off-topic, spam, conflict of interest).
  • Submit the report.
  • To check status, visit Google’s review management page and confirm your email.
  • Select the business and check or appeal the report.

Coming Soon... 💻

✅ Action Steps

Created by potrace 1.16, written by Peter Selinger 2001-2019

Coming Soon... 💻

✅  Action Steps

Coming Soon... 💻

✅ Action Steps

Created by potrace 1.16, written by Peter Selinger 2001-2019

Coming Soon... 💻

✅  Action Steps

Coming Soon... 💻

✅ Action Steps

Created by potrace 1.16, written by Peter Selinger 2001-2019

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