Terms & Conditions

Terms & Conditions
Last Updated: June 1, 2025

Thank you for partnering with Inspired Marketing & Design (“IMD,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) explain how we operate and what both parties can expect. They are referenced on every invoice and service agreement we issue. Submitting payment or otherwise engaging our services means you have read, understood, and agree to be bound by these Terms.

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1. Agreement to Terms

Payment of any IMD invoice, signature on a proposal, or use of IMD-provided services constitutes acceptance of, and agreement to, these Terms.

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2. Scope of Services

By engaging IMD for any service—including but not limited to marketing strategy, website design, SEO, Google & social media advertising, video production, review management, CRM setup, and automation workflows—you authorize IMD to access, create, and manage the associated third-party accounts needed to deliver those services.

We may suggest or implement complimentary upgrades that benefit your objectives. These improvements do not expand the paid scope or transfer ownership unless a separate written agreement is signed.

On rare occasions and entirely at our discretion, IMD may choose to gift certain deliverables—such as a website, campaign setup, or other services. These gifts are exceptional and not part of our standard practice. Clients should not expect or assume ownership of such assets unless explicitly stated in writing by IMD.

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3. Ownership of Digital Assets

Summary:
Assets you pay for (or whose setup fee we explicitly waive) are entirely yours once payment clears, but any ad campaigns or websites we create as free trials or bundled perks stay IMD property unless we agree otherwise.

a. Paid Advertising Accounts & Campaigns

• Client-Owned: If setup fees are paid (or waived explicitly), you retain full ownership and control of all advertising accounts, campaigns, and creatives once required payments clear.

• Trial Work: When IMD builds ad accounts or campaigns on a complimentary trial basis, IMD retains full ownership of those trial assets unless we expressly agree otherwise in writing. If services are not continued after the trial, the accounts, campaigns, and creatives remain IMD property and are not transferred.

b. Websites

• Client-Owned Sites: When a website is purchased outright or itemized in an approved scope of work, ownership transfers to you after final payment clears.

• IMD-Owned Sites (Bundled Packages): If a new site is provided as part of a monthly package at no up-front cost, IMD retains ownership of the site’s architecture, design, and licensed assets. Should you cancel that package, the site remains IMD property unless you purchase it under a separate agreement.

Gifts & Exceptions:
In limited cases, IMD may choose to gift a website or ad campaign setup. Such gifts are discretionary and do not amend these Terms unless explicitly confirmed in writing.

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4. Payment & Billing

• All fees are presented for approval before work begins.

• Recurring plans require an active payment method for automatic billing.

• Failed charges may pause services until the balance is resolved.

• Cancellation of recurring services requires 90 days’ notice; billing continues through that period.

• Late balances may incur the lesser of 1.5% per month or the maximum allowed by law.

We understand that circumstances can change unexpectedly. While we maintain a 90-day cancellation policy to ensure continuity and planning, we may choose—at our discretion—to waive or shorten this notice period in certain situations. Our priority is to treat clients fairly and with understanding, especially during difficult times.

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5. Communication Consent (SMS, Email & Calls)

By providing contact information to IMD—via any contact form, lead ad, verbal confirmation, or service agreement—you expressly consent to receive transactional updates and limited promotional messages. Standard carrier message and data rates may apply.

You may opt out at any time by texting STOP to any IMD SMS or by emailing support@inspiredmarketing.design with “Unsubscribe” in the subject line.

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6. Confidentiality & Data Security

We treat proprietary or sensitive information with utmost care. Data is used only to fulfill your projects and will not be disclosed outside IMD except to trusted subcontractors bound by confidentiality, or as required by law.

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7. Client Responsibilities

To keep projects on schedule, you agree to:

• Provide timely access to content, brand assets, credentials, and approvals

• Review deliverables promptly and supply clear feedback

Delays in providing assets or feedback may extend project timelines and could trigger additional fees.

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8. Good-Faith Trial Period

We ask new clients to commit in good faith to at least six (6) months so we can gather data, refine strategies, and demonstrate value.

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9. Performance Disclaimer

Marketing outcomes depend on many external factors. While we use industry best practices, specific results cannot be guaranteed.

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10. Limitation of Liability

IMD’s total aggregate liability under these Terms is limited to the fees you paid to IMD in the twelve (12) months preceding the claim. IMD is not liable for indirect, incidental, special, or consequential damages.

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11. Indemnification

You agree to indemnify and hold IMD (and its employees, owners, and contractors) harmless from any third-party claims, damages, or expenses arising from content or assets you supplied, your violation of any law or regulation, or your breach of these Terms.

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12. Termination

Either party may terminate services with written notice, subject to the 90-day cancellation window. Outstanding balances become immediately due upon termination.

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13. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, such as natural disasters, acts of war, government action, or widespread internet outages.

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14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Maricopa County, Arizona.

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15. Modifications

We may update these Terms from time to time. The “Last Updated” date above will change accordingly. Continued use of IMD services after an update constitutes acceptance of the revised Terms.

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16. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force and effect.

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17. Entire Agreement

These Terms, together with any signed proposals or addenda, represent the entire agreement between you and IMD and supersede all prior discussions.